{"id":47039,"date":"2026-10-22T15:54:30","date_gmt":"2026-10-22T15:54:30","guid":{"rendered":"https:\/\/www.sundde.gob.ve\/?p=47039"},"modified":"2026-10-22T15:54:31","modified_gmt":"2026-10-22T15:54:31","slug":"fiscales-se-capacitan-para-optimizar-la-atencion-al-publico-en-caracas","status":"publish","type":"post","link":"https:\/\/www.sundde.gob.ve\/?p=47039","title":{"rendered":"Fiscales se capacitan para optimizar la atenci\u00f3n al p\u00fablico en Caracas\u200b"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"563\" src=\"https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195934_763-1024x563.jpg\" alt=\"\" class=\"wp-image-47041\" srcset=\"https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195934_763-1024x563.jpg 1024w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195934_763-300x165.jpg 300w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195934_763-767x421.jpg 767w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195934_763-1536x844.jpg 1536w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195934_763-1140x626.jpg 1140w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195934_763-2048x1125.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Con el objetivo de optimizar el servicio brindado a la ciudadan\u00eda y al sector comercial, el Ministerio del Poder Popular de Industrias y Comercio Nacional, a trav\u00e9s de la Superintendencia Nacional para la Defensa de los Derechos Socioecon\u00f3micos (Sundde), llev\u00f3 a cabo un taller intensivo de Orientaci\u00f3n y Atenci\u00f3n al Usuario en su Coordinaci\u00f3n estadal de Caracas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u200bLa jornada formativa, desarrollada en tres sesiones semanales, proporcion\u00f3 al equipo de fiscalizaci\u00f3n herramientas te\u00f3rico-pr\u00e1cticas centradas en la comunicaci\u00f3n efectiva, el abordaje oportuno y la resoluci\u00f3n de requerimientos. Asimismo, en el desarrollo de las sesiones, se evaluaron din\u00e1micas y tipolog\u00edas de usuarios con el fin de adiestrar a los servidores p\u00fablicos en la correcta gesti\u00f3n de situaciones complejas o estados de molestia durante la atenci\u00f3n al p\u00fablico.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u200bEsta iniciativa institucional consolida un modelo de servicio m\u00e1s eficiente, humano y enfocado en potenciar el talento de la fuerza laboral, asegurando el resguardo de los derechos socioecon\u00f3micos con m\u00e1xima efectividad y vocaci\u00f3n de servicio.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"609\" data-id=\"47043\" src=\"https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195928_337-1024x609.jpg\" alt=\"\" class=\"wp-image-47043\" srcset=\"https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195928_337-1024x609.jpg 1024w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195928_337-300x178.jpg 300w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195928_337-767x456.jpg 767w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195928_337-1536x913.jpg 1536w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195928_337-2048x1218.jpg 2048w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195928_337-1140x677.jpg 1140w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"676\" data-id=\"47040\" src=\"https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195949_6352-1024x676.jpg\" alt=\"\" class=\"wp-image-47040\" srcset=\"https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195949_6352-1024x676.jpg 1024w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195949_6352-300x198.jpg 300w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195949_6352-768x507.jpg 768w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195949_6352-1536x1014.jpg 1536w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195949_6352-1140x752.jpg 1140w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195949_6352-2048x1352.jpg 2048w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195949_6352-500x330.jpg 500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" data-id=\"47044\" src=\"https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195941_421-1024x576.jpg\" alt=\"\" class=\"wp-image-47044\" srcset=\"https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195941_421-1024x576.jpg 1024w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195941_421-300x169.jpg 300w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195941_421-768x432.jpg 768w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195941_421-1536x864.jpg 1536w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195941_421-2048x1152.jpg 2048w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195941_421-1140x641.jpg 1140w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"629\" data-id=\"47042\" src=\"https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195938_489-1024x629.jpg\" alt=\"\" class=\"wp-image-47042\" srcset=\"https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195938_489-1024x629.jpg 1024w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195938_489-300x184.jpg 300w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195938_489-767x471.jpg 767w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195938_489-1536x943.jpg 1536w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195938_489-2048x1258.jpg 2048w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195938_489-1140x700.jpg 1140w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"687\" data-id=\"47045\" src=\"https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195944_599-1024x687.jpg\" alt=\"\" class=\"wp-image-47045\" srcset=\"https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195944_599-1024x687.jpg 1024w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195944_599-300x201.jpg 300w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195944_599-768x515.jpg 768w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195944_599-1536x1030.jpg 1536w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195944_599-2048x1373.jpg 2048w, https:\/\/www.sundde.gob.ve\/wp-content\/uploads\/2026\/10\/IMG_20261021_195944_599-1140x764.jpg 1140w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Prensa: Sundde\/R<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Con el objetivo de optimizar el servicio brindado a la ciudadan\u00eda y al sector comercial, el Ministerio del Poder Popular de Industrias y Comercio Nacional, a trav\u00e9s de la Superintendencia Nacional para la Defensa de los Derechos Socioecon\u00f3micos (Sundde), llev\u00f3 a cabo un taller intensivo de Orientaci\u00f3n y Atenci\u00f3n al Usuario en su Coordinaci\u00f3n estadal de Caracas. \u200bLa jornada formativa, desarrollada en tres sesiones semanales, proporcion\u00f3 al equipo de fiscalizaci\u00f3n herramientas te\u00f3rico-pr\u00e1cticas centradas en la comunicaci\u00f3n efectiva, el abordaje oportuno y la resoluci\u00f3n de requerimientos. Asimismo, en el desarrollo de las sesiones, se evaluaron din\u00e1micas y tipolog\u00edas de usuarios con el fin de adiestrar a los servidores p\u00fablicos en la correcta gesti\u00f3n de situaciones complejas o estados de molestia durante la atenci\u00f3n al p\u00fablico. \u200bEsta iniciativa institucional consolida un modelo de servicio m\u00e1s eficiente, humano y enfocado en potenciar el talento de la fuerza laboral, asegurando el resguardo de los derechos socioecon\u00f3micos con m\u00e1xima efectividad y vocaci\u00f3n de servicio. Prensa: Sundde\/R<\/p>\n","protected":false},"author":18,"featured_media":47041,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[4],"tags":[],"class_list":["post-47039","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias"],"_links":{"self":[{"href":"https:\/\/www.sundde.gob.ve\/index.php?rest_route=\/wp\/v2\/posts\/47039","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sundde.gob.ve\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sundde.gob.ve\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sundde.gob.ve\/index.php?rest_route=\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sundde.gob.ve\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=47039"}],"version-history":[{"count":1,"href":"https:\/\/www.sundde.gob.ve\/index.php?rest_route=\/wp\/v2\/posts\/47039\/revisions"}],"predecessor-version":[{"id":47046,"href":"https:\/\/www.sundde.gob.ve\/index.php?rest_route=\/wp\/v2\/posts\/47039\/revisions\/47046"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sundde.gob.ve\/index.php?rest_route=\/wp\/v2\/media\/47041"}],"wp:attachment":[{"href":"https:\/\/www.sundde.gob.ve\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=47039"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sundde.gob.ve\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=47039"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sundde.gob.ve\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=47039"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}